Due to the nature of our downloadable graphic products and the potential for abuse, all sales of our downloadable products are final, and no returns will be accepted. Credits for additional downloads may be issued on a case by case basis.
We are committed to your satisfaction at Oxygen. If for any reason a CD-ROM/DVD does not meet 100% of your need, please contact us within 30 days at refunds@oxygen-multimedia.com and we will provide you with a return authorization number. As soon as we receive your product we will refund the full amount of your purchase minus shipping and handling charges. All media must be removed from your hardrive and other information storage devices to be compliant with this return policy.
Due to the nature of our membership offer, we do not offer any refunds for a cancelled membership. Please make sure to cancel your membership at least 1 business day before the time of your next billing date to avoid additional charges to your account.
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